FAQ about psychological counselling sessions

The counselling service is aimed at all students and employees of the HSG.

Different people have different concerns, which cannot be compared with each other in terms of legitimacy. What matters is that you want to come to us for counseling with your personal concerns. We can address a very wide range of study-related, career, and personal issues.

Yes, sometimes an in-university perspective can help you address specific problems and find strategies to solve them. It is important that you inform both your therapist and us about this before you even start talking.

You may talk to us about anything that is bothering you.

The counselling services can be just the right place to talk about your concerns for the first time in a safe and secure setting.

Our counselling sessions are based on the values of voluntariness and autonomy. Therefore, it is important to us that each person signs up for the interview him/herself.

If you are concerned about a person, we generally recommend talking to the person and ex-pressing your sympathy and concern directly. Tell the person what you have noticed about him/her, that you are concerned and why this has made you think. Keep it to yourself and your perceptions and feelings, and refrain from pathologizing behavior in the style of "you're really depressed."

If you are unable to find the right words or are unsure, we may be able to assist you in finding the right words to express your concern.

You can make counseling appointments both by mail (beratungunisg.ch) and by phone (+41 71 224 26 39). We are available Monday through Friday from 9:00 a.m. to 5:00 p.m. on weekdays.

You can prepare, but you don't have to. One helpful piece of information prior to the initial consultation may be what you have already done to address the problem. During the counselling session, we will elicit your concerns and situation together.

Our counselling sessions usually last 50 minutes. During this time, we talk about your concerns and develop solution strategies together. An appreciative, resource-activating and solution-oriented approach is important to us.

No. The counselling sessions are confidential and subject to strict confidentiality. We may only pass on information to third parties if you release us from the confidentiality obligation in writing.

We usually conduct the initial consultation with only one person. During this initial conversation, we can discuss in detail the form and organization of a couple, group or family conversation and, if necessary, make an appointment directly.