FAQs

The counselling service is for all students and employees of the HSG.

Different people have different concerns that cannot be compared with each other in terms of their legitimacy. The decisive factor is that you want to come to us for counselling with your personal concerns. We can deal with a very wide range of study-related, professional and personal issues.

Yes, sometimes an internal university perspective can help to overcome specific problems and find solution strategies. It is important that you inform both your therapist and us of this before a counselling session.

You can talk to us about anything that concerns you.

The psychological counselling services can be just the right place to talk about your concerns for the first time in a safe and protected environment.

Our counselling sessions are based on the values of voluntariness and autonomy. It is therefore important to us that everyone registers for the counselling session themselves.

If you are worried about a person, we generally recommend that you talk to them and express your sympathy and concern directly. Tell the person what you have noticed about them, that you are concerned and why this has made you think. Stick to your perception and your feelings and refrain from pathologising behaviour in the style of "You're really depressed".

If you can't find the right words or are unsure, we can support you in finding the right words or dealing with the situation.

You can make counselling appointments both by mail (beratung@unisg.ch) and by phone (+41 71 224 26 39). We are available for you on working days from Monday to Friday, even during lecture-free periods.

You can prepare, but you don't have to. It may be helpful to know what you have already done to solve the problem before the first consultation. During the counselling session, we will explore your concerns and situation together.

Our counselling sessions usually last 50 minutes. During this time, we talk about your concerns and develop solution strategies together. An appreciative, resource-activating and solution-orientated approach is important to us.

No. The counselling sessions are strictly confidential. We may only pass on information to third parties if you release us from our duty of confidentiality in writing.

We usually conduct the initial consultation with only one person. During this initial conversation, we can discuss in detail the form and organization of a couple, group or family conversation and, if necessary, make an appointment directly.